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“By sharing something, I realized that I'm not alone, that there are a lot of people that share with me the same preoccupations, the same ideas, the same ideals, and the same quest for a meaning for this life. “ 

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ideas group blog

Monday, October 18, 2010

 

Camil El Khoury's article in Hospitality News Middle East magazine on "Hiring for new concepts ideas"

In the early stages of a new concept a question that may come to mind is: where can we find the right talent? Camil El Khoury, Chief Vision Officer, Ideas group, suggests some essential questions to ask before hiring.

Finding the right people and placing those people in the right place in the organization is a challenge that every service industry faces, it is more of a stretch in the very fast changing hospitality industry. 

Should we hire internally or externally?
The first thing an existing company should do, is audit its internal strengths and see what positions can be promoted from within. The essential questions to ask are: Do we have the internal resources to fill the position and can they be trained to take on these responsibilities? Is he/she up to the job? Is he or she capable of being innovative?

Hiring from within is extremely healthy as the newly promoted has a full understanding of the company’s culture. It also encourages loyalty and motivates others.
 
Hiring from outside has also its shares of benefits, as the new hire will come with fresh and innovative ideas and by that, avoids what we call “management myopia”.
 
Are our hiring methods efficient enough?
According to a recent study by the CIPD (Chartered institute of Personnel and Development), “most of the employee turnover problems occur before the employee is even hired. Having a “one size fits all” interview format will kill the chances of hiring the right candidate in the right position. Interviews should differ according to the job and position. One of the best things to do in hospitality is to interview experientially.
 
Do we have the right innovation infrastructure?
According to world renown expert on radical innovation Rowan Gibson: “Most companies claim they want to encourage creativity, risk taking and rule breaking, but what you invariably find is that their management infrastructure and corporate culture actually inhibit these things.” New concepts require very high innovation standards, so before starting the concept enable a right innovation infrastructure.

Do we have clear career paths and succession planning?
Hiring the right candidate is not the end of the road, but just the beginning. What we have noticed is that companies are loosing great talents merely because of a lack of career planning and promotion. Move them around, make them responsible, lay foundations for succession, as this will save you a lot on the long run.

 
 
Camil El Khoury 
 

 

Posted By Ideas Group at
02:38 - PM
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HR | ideas groupideas group is a global learning and human capital development firm specialized in leadership, team development and learning business process outsourcing BPO. We help our clients become high performance organizations and foster a sustainable growth.